How can we help?
Promoted articles
- Can I use K for my kids?
- What is K and what can you do with it?
- How do I delete a chat from the app?
- I am lost in the app. How do I proceed?
- The prescription the doctor sent to my pharmacy is not there, what should I do?
- How do I cancel my subscription/check the status of my membership?
- Why do you need my age and sex?
- Is K really free?
- How does K protect my personal health information?
- I'm interested in a partnership. Who should I speak to?
- How does K Health treat anxiety and depression?
- What is included in the monthly anxiety and depression programs?
- How long do I have to wait to talk to a doctor?
- How do I use my one time visit?
- What hours are doctors available?
- How do I cancel my ED subscription?
- Can K Health treat ED?
- Can the Doctors treat my STD?
Knowledge base
Using the K Health App
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Chatting with K
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Chatting with a Doctor
- ★ I am lost in the app. How do I proceed?
- ★ The prescription the doctor sent to my pharmacy is not there, what should I do?
- Can Your Doctors Prescribe Erectile Dysfunction Medication to a Local Pharmacy?
- How Do I Reach a Doctor for Urgent Care?
- How Do I Begin Treatment For a Chronic Condition?
- How Do I Give the K Health App Permission to Use My Camera?
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General, Privacy & Security
Anxiety & Depression Treatment
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Getting Started
- ★ How does K Health treat anxiety and depression?
- ★ What is included in the monthly anxiety and depression programs?
- How Do I Create a New Account with K Health?
- How Do I Access Treatment for Mental Health?
- Why does my card keep getting rejected while trying to sign up?
- Is anyone eligible to receive treatment?
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Prescriptions & Shipping
- I lost or damaged my prescription, how do I get a replacement?
- How soon after I am charged for my monthly fee will my medication ship?
- I have not received tracking information, where is my shipment?
- Can I get my anxiety/depression medication sent to my local pharmacy?
- How long does it take to receive mail-order medication?
- What if the prescribed medication didn’t work?
K Therapy
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K Therapy and K Health
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Client FAQs
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K Therapy News
- PsychCentral, "Texting May Work As Add-On to Therapy for Severe Mental Illness"
- ConsumerAffairs, "Researchers cite benefits of texting services on mental health treatment"
- Behavioral Health Business, "Virtual Primary Care Provider Acquires Mental Health Platform Trusst"
- Crowdfund Insider, "Republic Reports Exit in Just Two Months Following Crowdfunding Round"
- Hit Consultant, "K Health Acquires Mental Health App Trusst for On-Demand Text-Based Therapy"
- MobiHealth News, "K Health expands its mental health offering with Trusst acquisition"
K Primary Care
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Getting Started
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Getting Care
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Care Outside K Health