How soon after I am charged for my monthly fee will my medication ship?

While your mail order medicine is included in the monthly behavioral health program fee, it is not what initiates the shipment of your medication. You will always have a chat with a doctor prior to your medication shipping, if you are worried about running out of medication or curious about when your next prescription will be written you can reopen your chat with a doctor and ask them for more details.

As a reminder, you will need to check in with a doctor each month to be prescribed your refill but don't worry, we will send you a reminder via text when it is time to come back in for your check up. 

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