What if I don't like the doctor I am matched with?

You will be matched with the first available doctor and all our doctors practice the same standards of care. If for some reason you prefer not to work with a particular doctor you can ask them to end the chat and be placed back in the waiting room, however we cannot guarantee that the same doctor won't be the first available one and pick up your case again. We cannot accommodate requests for a specific doctor. If you have feedback about your doctor or suggestions to improve, email us at feedback@khealth.ai.  

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