What should I do if my payment is declined?

As a first step, please verify you entered the full and correct card number. If all information seems to be correct, please contact your card issuer to ask for more information. Your card issuer may flag any unexpected activity on your card, such as internet transactions. If you are sure your payment details are correct and your card issuer is not blocking the transaction but you are still experiencing problems, please contact us directly at support@khealth.com

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