How do I cancel my subscription?

To cancel your subscription, go to the profile tab within the app and click Membership and Payment > Membership plan > Cancel Membership. Please note, if you only purchased a one time visit or do not have an active subscription no "Membership plan" page will appear.


If you are looking to cancel your ED treatment subscription, please cancel directly using this form.


If you have any questions about cancelling your subscription email us at, with the email address you used to create your subscription. Please note that deleting the app does not cancel your membership. 







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